Returning a product
Best Customer,
If you wish to return one or more products, please read the terms and conditions below.
You may submit a request using the «Return / Warranty claim form» button below to make the return process as smooth as possible.
Return conditions:
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The return period is 14 days.
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The item must be complete.
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Item must be in original condition and in factory packaging as received.
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The item must not have been used.
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The original packaging box of the product must not be damaged.
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Installed, damaged or incomplete units will not be returned.
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The product's original packaging box must not have been ripped open but opened neatly, so that the box is returned in perfect condition. Do not put any stickers on it!
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No damage on the product, or signs of use but those are standard requirements for any case, will be checked for scratches all around and on the bottom!
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Beware of fragile material, on return the customer is responsible for damage free return!
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No labels on the original box of the product, for shipping packed in a separate box so it is still saleable.
If these conditions are not met, we can no longer sell the items and therefore cannot accept the return.
Please note that with a fragile material, the customer is responsible for a return without damage.